Restaurant Operations Manager

2 weeks ago


Stettler, Canada Tim Hortons Full time
Job Description

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, customer service, and cleanliness are maintained.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, including food service counter attendants and food preparers.
  • Maintain Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a professional manner.
  • Manage Inventory and Supplies: Requisition food and kitchen supplies, and maintain records of stock, repairs, sales, and wastage.
  • Train and Develop Staff: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure their success.
Requirements:
  • Education: Secondary (high) school graduation certificate is required, with some post-secondary education or relevant work experience an asset.
  • Experience: 1 year to less than 2 years of experience in a supervisory role in the food service industry is required.
  • Skills and Qualifications: Excellent communication and interpersonal skills, ability to work under pressure, and knowledge of food safety and sanitation procedures.
Benefits:
  • Competitive Salary: $45,000 - $60,000 per year, depending on experience.
  • Bonus Structure: Eligible for a performance-based bonus.
  • Health and Dental Benefits: Comprehensive health and dental benefits package.
  • Support for Indigenous People: Participates in a government or community program or initiative that supports Indigenous people.
  • Support for Newcomers and Refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.
About Us:

Tim Hortons is a leading quick-service restaurant chain in Canada, known for our iconic donuts and coffee. We are committed to providing excellent customer service and creating a positive work environment for our employees.



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