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Cosmetics Sales Associate

2 months ago

Magog, Quebec, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and customer-focused Cosmetics Associate to join our team at Walmart Canada. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting products, and maintaining a high level of salesfloor presentation.

Key Responsibilities
  • Greet all customers in a polite and friendly manner, providing a positive shopping experience.
  • Assist customers by promoting products, locating merchandise, and making purchase decisions.
  • Resolve customer issues and refer concerns to management where appropriate.
  • Maintain salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, and signing and pricing merchandise.
  • Ensure proper handling of claims and returns, secure merchandise, identify high shrink items, and maintain a safe work environment as per Company policies and procedures.
  • Receive and stock merchandise, utilize equipment appropriately, administer required paperwork, logs, and other documentation.
  • Refer appropriate service and transactional items to a Customer Service Manager as required.
  • Provide awareness to customers about the availability of cosmetics guidance and direction.
  • Stock merchandise, pick, downstock if applicable, apply product protection when required, set and complete modulars, including flex modulars, and set new shelf caps.
Requirements

To be successful in this role, you will need to have a strong customer service background, excellent communication skills, and the ability to work in a fast-paced environment. You will also need to be able to lift up to 25 kg and stand for long periods of time.

What We Offer

As a Cosmetics Associate at Walmart Canada, you will have the opportunity to develop your skills in customer service, sales, and retail operations. You will also have access to comprehensive training and development programs to help you succeed in your role.

Walmart Canada is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that reflects the diversity of our customers and communities.