Resource Manager

2 months ago

Ottawa, Ontario, Canada BDO Full time

About BDO

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a culture of collaboration, innovation, and growth.

Your Opportunity

We are currently seeking a Resource Manager to support the National Advisory Service Line. This is an exciting opportunity for someone who is a self-driven individual, who will work closely with Managers and Partners to best deploy our resources.

Key Accountabilities and Responsibilities

  • Act as point of contact for resource oversight, conflict resolution, and development of solutions in support of business goals
  • Work with Project Managers and Partners to identify appropriate resource requirements
  • The ability to understand resource requirements and allocate capabilities accordingly
  • Proactively seeks out resources and capabilities based on initiatives in the pipeline
  • Works with partners to ensure resources are leveraged in a profitable manner
  • Liaises with people managers and project teams to understand resource performance to help inform future resource placements
  • Identify opportunities where underutilized resources can be leveraged in other areas based on the resource's skills
  • Identify skills gaps within resources and make recommendations for training and development to meet the needs of the service lines
  • Ensure resource skills database is maintained
  • Identify need for talent and works with Human Resources to recruit accordingly when needed
  • Identify potential resourcing or process issues and present to leadership resolutions to such issues where applicable

How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration
  • You understand the challenges and opportunities of this role
  • You are described as positive, professional, and delivering high-quality work
  • You identify, recommend, and are focused on effective service delivery
  • You share in an inclusive and engaging work environment that develops, retains, and attracts talent
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
  • You grow your expertise through learning and professional development

Your Experience and Education

  • 3-5 years of resource management or project management experience in a professional services environment
  • Experience forecasting resource projections
  • Proficiency in MS Office applications
  • Workday experience a plus
  • Assertive conflict-resolution and problem-solving skills
  • Clear and concise communication in both written and verbal form
  • Ability to be diplomatic or firm when necessary to drive business forward or obtain results
  • Ability to prioritize and organize workload across multiple groups
  • Proven success in managing multiple and fast-moving projects simultaneously

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