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Logistics Coordinator

1 month ago

Hamilton, Ontario, Canada Traffic Tech Full time

About the Role:

Traffic Tech is seeking a skilled Customer Service Representative to join our team in Hamilton, ON. As a key member of our Operations team, you will be responsible for coordinating and executing the movement of freight across North America and globally, ensuring seamless customer experiences.

Key Responsibilities:

  • Develop and maintain strong relationships with vendors and carriers
  • Negotiate with shippers and carriers to secure optimal rates and services
  • Monitor and track shipments, ensuring timely pickups and deliveries
  • Prepare and process shipping documentation
  • Provide exceptional customer service and communication
  • Perform minor accounting functions and data entry

Requirements:

  • Customer service experience
  • High school diploma or equivalent
  • Fluency in French and English
  • Excellent organizational and interpersonal skills
  • Professional phone mannerisms
  • Outgoing personality and high energy

What We Offer:

  • A dynamic and fast-paced work environment
  • A robust industry with opportunities for growth and development
  • A competitive compensation package, including medical and dental benefits
  • Life insurance, AD&D insurance, and long-term disability coverage
  • Personal and volunteer time off, as well as paid vacation after probationary period

Traffic Tech is committed to providing a safe and inclusive work environment, adhering to all federal and provincial COVID guidelines.