Concierge Ambassador

19 hours ago

Keswick, Ontario, Canada Sienna Senior Living Full time
Concierge Role at Sienna Senior Living

Are you passionate about delivering exceptional customer service and making a positive impact on people's lives? We're seeking a skilled Concierge to join our team at Sienna Senior Living.

Key Responsibilities:
  • Provide exceptional customer service to residents, visitors, and team members, responding to inquiries and resolving complaints in a diplomatic manner.
  • Promote a positive and welcoming atmosphere in our communities, ensuring that all interactions are pleasant and unhurried.
  • Assist with administrative tasks, such as completing records and providing clerical support to managers as needed.
  • Perform other duties as assigned to support the smooth operation of our communities.
Requirements:
  • Grade 12 education or equivalent.
  • Excellent verbal and written communication skills.
  • Positive attitude and proven customer service skills through related work experience.
  • Proven organizational skills and ability to multitask.
  • Computer proficiency with MS Office, specifically Excel, Word, and PowerPoint.
  • Ability to pass a Vulnerable Sector Check (Ontario applicants) or Criminal Records Check (British Columbia applicants).
Preferred Qualifications:
  • Additional applied courses in office administration.

At Sienna Senior Living, we're committed to creating a workplace that's inclusive, diverse, and supportive. If you're passionate about delivering exceptional customer service and making a positive impact on people's lives, we encourage you to apply for this exciting opportunity.