After Hours Operations Manager
3 weeks ago
The After Hours Manager is a key member of the Baycrest Leadership Team, responsible for providing visible leadership and decision-making in support of clinical and operational excellence, patient and family-centered care, transitions, and staffing outside of business hours. This role assumes responsibility for campus-wide management and ensures that performance goals are met while creating an environment that supports Baycrest's values, including compassion, advocacy, respect, and empathy.
Responsibilities include:
- Managing overall hospital and Apotex Centre operations to ensure timely transfers, quality of care, and appropriate staffing levels
- Completing active rounding through clinical areas to ensure care areas are operating in accordance with organization's policy and procedures
- Authorizing and optimizing the use of staff resources, including replacement and reassignment of staff, ensuring appropriate staffing levels and skills mix
- Promoting a patient and family-centered care approach and including interprofessional team members in responding to issues identified by patients and families
- Fostering a positive climate among staff and providing support in problem-solving, managing conflict, and facilitating resolutions
- Acting as a knowledgeable and supportive resource by attending to urgent and crisis situations, including Emergency Codes and Incident Management System (IMS) meetings
- Supporting compliance with legislated requirements for Acute Care and Ministry of Health & Long-Term Care, professional, and accreditation standards for care and safety
- Providing support or leadership for legislated reporting requirements as required by the Ministry of Long-Term Care (MOLTC) when a critical incident arises, and communicating with respective unit managers to follow up
- Championing health and safety and infection prevention and control practices in the workplace
- Liaising with external agencies, community partners, and the general public as needed
- Providing shift-based documentation to ensure continuity of care and transfer of accountability to upcoming after-hour managers or clinical managers to follow up
- Initiating conversations with staff members regarding any performance issues identified during shifts, documenting, and communicating with respective managers to follow up
- Being the primary point of contact after hours to facilitate distribution of additional supplies on an as-needed basis (e.g., PPE for a new outbreak)
Qualifications include:
- Current membership in good standing with a Regulated Health Discipline Professional College in Ontario
- Baccalaureate Degree with a Master's Degree achieved or evidence of a Master's Degree in progress
- Current and valid Basic Cardiac Life Support (BCLS) certification
- Significant experience in the hospital and long-term care sector, with at least 3 years of progressive leadership
- Ability to engage and support staff in carrying out job duties
- Demonstrated excellence in written, verbal communication, interpersonal, conflict resolution, and negotiation skills
- Highly developed critical thinking skills, including an ability to conceptualize problems, quickly analyze, and make decisions
- Demonstrated ability to work independently and make decisions, exercise judgment, and initiative
- Excellent time management with the ability to coordinate several activities, with attention to detail, and an ability to prioritize
- Knowledge of and proficiency in computer applications and industry information systems (Meditech, Point Click Care)
- Knowledge and application of collective agreements and legislation provisions that impact work (Employment Standards Act, Occupational Health and Safety Act)
- Knowledge and proficiency with staff scheduling, labor relations, and hospital operations
- Satisfactory attendance record
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Toronto, Ontario, Canada Baycrest Full timeJob Title: After Hours ManagerBaycrest is seeking an experienced and skilled After Hours Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hospital and Apotex Centre during after-hours shifts.Key Responsibilities:Manage hospital and Apotex Centre operations during after-hours...
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After Hours Operations Manager
3 weeks ago
Toronto, Ontario, Canada Baycrest Full timeJob Title: After Hours ManagerBaycrest is seeking an experienced and skilled After Hours Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hospital and Apotex Centre during after-hours shifts.Key Responsibilities:Manage hospital and Apotex Centre operations during after-hours...
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Toronto, Ontario, Canada Baycrest Full timeJob Title: After Hours ManagerBaycrest is seeking an experienced and skilled After Hours Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hospital and Apotex Centre during after-hours shifts.Key Responsibilities:Manage hospital and Apotex Centre operations during after-hours...
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1 month ago
Toronto, Ontario, Canada Baycrest Full timeJob Title: After Hours ManagerBaycrest is seeking an experienced and skilled After Hours Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hospital and Apotex Centre during after-hours shifts.Key Responsibilities:Manage hospital and Apotex Centre operations during after-hours...
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Toronto, Ontario, Canada Baycrest Full timeJob Title: After Hours ManagerBaycrest is seeking a highly skilled and experienced After Hours Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hospital and long-term care facilities during after-hours shifts.Key Responsibilities:Manage hospital and Apotex Centre operations to...
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1 month ago
Toronto, Ontario, Canada Baycrest Full timeJob Title: After Hours ManagerBaycrest is seeking a highly skilled and experienced After Hours Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hospital and long-term care facilities during after-hours shifts.Key Responsibilities:Manage hospital and Apotex Centre operations to...
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Toronto, Ontario, Canada Baycrest Full timeJob Summary:Baycrest Hospital is seeking a highly skilled and experienced After Hours Manager to join our team. As a key member of the Baycrest Leadership Team, you will provide visible leadership and decision-making in support of clinical and operational excellence, patient and family-centered care, transitions, and staffing outside of business hours.This...
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3 weeks ago
Toronto, Ontario, Canada Baycrest Full timeJob Summary:Baycrest Hospital is seeking a highly skilled and experienced After Hours Manager to join our team. As a key member of the Baycrest Leadership Team, you will provide visible leadership and decision-making in support of clinical and operational excellence, patient and family-centered care, transitions, and staffing outside of business hours.This...
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After Hours Operations Manager
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Toronto, Ontario, Canada Baycrest Full timeJob SummaryWe are seeking a highly skilled and experienced After Hours Manager to join our team at Baycrest. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hospital and Apotex Centre during after-hours shifts.Key ResponsibilitiesManage hospital and Apotex Centre operations to ensure timely transfers,...
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After Hours Operations Manager
3 weeks ago
Toronto, Ontario, Canada Baycrest Full timeJob Summary: We are seeking a highly skilled and experienced After Hours Manager to join our team at Baycrest. As a key member of our operations team, you will be responsible for managing hospital and Apotex Centre operations during scheduled after hours shifts. This includes ensuring timely transfers, quality of care, and appropriate staffing levels. You...
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