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Compliance Specialist

2 months ago

Mississauga, Ontario, Canada PointClickCare Full time
Job Summary

PointClickCare is seeking a highly skilled Compliance Analyst to join our Legal and Compliance team. As a key member of our team, you will play a crucial role in driving key initiatives and projects that have a significant impact on our company, customers, and stakeholders.

Key Responsibilities
  • Assist in the development and ongoing updates of our compliance policies, controls, and training materials.
  • Identify, communicate, and document privacy risks, policy gaps, and exceptions.
  • Stay informed of relevant regulatory and industry changes, trends, and best practices, and assess their potential impact on our company.
  • Meet regularly with our Product Management and Clinical Solutions teams to ensure 'privacy-by-design' consistency in all our services.
  • Assist in responding to internal and external privacy impact assessments, questionnaires, and other compliance inquiries.
  • Collaborate with our Security and Trust team on all privacy-related matters, including security assessments and audits.
  • Work with our Cloud Operations and data storage teams to ensure alignment with our privacy policies and data retention policies.
  • Perform privacy risk/impact/compliance assessments of our sub-business associates and third-party service providers.
  • Assist with responses to data/records requests.
Requirements
  • BA/BS degree.
  • 2-4 years of relevant work experience.
  • Extensive knowledge and experience in United States health and general privacy compliance requirements.
  • Demonstrated capacity to understand, compare, analyze, and communicate complex regulatory and business challenges.
  • Experience defining, drafting, and implementing policies and training materials.
  • Experience conducting ongoing privacy compliance and monitoring activities.
  • Demonstrated organization, facilitation, communication, and presentation skills.
  • Strong project management skills, including the ability to think end-to-end and manage multiple priorities/projects simultaneously for multiple stakeholders.
  • Excellent interpersonal skills; a team player with the ability to collaborate at all levels of the organization.
  • Strong analytical capability and problem-solving skills, with attention to detail.
  • Keen judgment, integrity, and tact.
  • Strong written and verbal communication.
  • Self-starter with the ability to work independently.
Preferred Qualifications
  • Privacy-related certifications (e.g., CIPP, CIPM).
  • Familiarity with Canadian health and general privacy laws (e.g., PIPEDA, PHIPA).
  • SaaS business experience.
  • Health information exchange experience.