Travel Coordinator

1 week ago


Thunder Bay, Ontario, Canada Happy Time Tours & Travel Full time

We are seeking a skilled Travel Coordinator to join our team at Happy Time Tours & Travel. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring seamless travel experiences for our clients.

Key Responsibilities
  • Travel Planning: Coordinate travel arrangements, including flights, accommodations, and activities, to meet client needs and preferences.
  • Customer Service: Provide personalized support to clients, responding to inquiries and resolving any issues that may arise during their travel experience.
  • Operations Management: Collaborate with internal teams to ensure efficient and effective travel operations, including managing bookings, cancellations, and changes.

Requirements:

  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a related field or equivalent experience.
  • Certifications: Association of Canadian Travel Agencies (ACTA) and Travel Industry Council of Ontario (TICO) certifications.

Preferred Skills:

  • Computer Skills: Proficiency in MS Office and Sabre systems.
  • Communication Skills: Excellent oral and written communication skills.
  • Teamwork: Ability to work collaboratively as part of a team.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.
  • Work-Life Balance: A healthy work-life balance with flexible hours.

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