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Work-from-Home Benefits Specialist

1 month ago

Kitchener, Ontario, Canada InsureMatch Staffing Full time
About the Role

Globe Life American Income Division, a leading provider of innovative insurance solutions, is seeking a highly motivated and customer-focused Benefits Representative to join our team. As a Benefits Representative, you will play a critical role in helping families establish the best company programs for their needs, while working from the comfort of your own home.

We offer a unique opportunity to work with a company that values culture and employee satisfaction, as recognized by Forbes as one of the "Top 25 Happiest Places to Work". Our virtual work environment is designed to foster collaboration, innovation, and growth, with opportunities for career mobility to mid and upper-level management.

Responsibilities
  • Build trust with customer accounts through open and interactive communication
  • Schedule and attend virtual meetings using Zoom and other platforms
  • Monitor, identify, and mitigate account-level risks and up-sell opportunities
  • Align product and customer roadmaps, deliver customer renewals
  • Present to families different benefits programs, enroll new clients, open new accounts
  • Oversee and prioritize each customer in your portfolio
Qualifications
  • Must have a passion for helping others
  • Proven ability to work as a productive team member
  • Excellent communication and interpersonal skills
  • Self-motivated team player, proficient in multi-tasking
  • Proficient with computers and Zoom (preferred but not required)
  • Ability to form and grow solid relationships with your client accounts
  • Must be a US citizen or Canadian with work status, residency, or citizenship

We are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.