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Quality Assurance Specialist

2 months ago


Richmond, British Columbia, Canada WhiteWater Full time
Quality Specialist Job Description

At WhiteWater, we're committed to delivering exceptional quality products to our customers. As a Quality Specialist, you'll play a critical role in ensuring our high standards are met by both internal operations and global suppliers.

Key Responsibilities:
  • Performance Evaluation & Improvement: Facilitate and execute NCR root cause and corrective actions, monitor NCR data for trends, and identify recurring issues.
  • Supplier Quality Management: Ensure suppliers meet quality specifications and requirements, collaborate with supplier quality personnel, and conduct supplier visits, audits, and inspections.
  • Documentation and Compliance: Support the development and maintenance of quality control processes, procedures, and documentation, and assist with the creation and updating of audit templates, procedures, and plans.
  • Health, Safety, and Environmental Activities: Participate in safety audits and hazard assessments, conduct safety orientations, and support environmental initiatives.
  • General Duties: Assist with various quality assurance and control tasks as needed, support cross-functional teams in achieving quality objectives, and prepare and present reports on quality metrics and performance.
Qualifications and Experience:
  • Bachelor's degree in Quality Management, Engineering, Occupational Health & Safety, Industrial Hygiene, or a related field, or equivalent combination of education, training, and experience.
  • Familiarity with ISO, ISO, or ISO standards is desirable.
  • ISO, ISO, or ISO Lead Auditor (or equivalent certification) is highly desirable.
  • Years of experience in quality assurance, quality control, or a similar role.
  • Understanding of quality control principles, methodologies, and best practices.
  • Proficiency in documentation management, including SOPs, safety procedures, and project quality procedures.
  • Knowledge of industry regulations, codes, and standards, including WorkSafeBC, ASTM, EN, and ISO standards, and OSHA regulations is desirable.
  • Experience conducting inspections and audits and ensuring compliance with quality standards.
  • Detail-oriented with strong analytical thinking and problem-solving abilities.
  • Basic knowledge of systems and associated principles for mitigation of hazards.
  • Experience with commodity-based certifications or experience in areas such as steel, fiberglass, interactive play, theming, or water ride vehicles is a plus.

WhiteWater is proud to be an equal opportunity employer. We celebrate the diversity of all employees and applicants and are strongly committed to creating an inclusive environment for everyone.