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Automotive Service Advisor

4 weeks ago


Dartmouth, Canada Coxs Auto Clinic Full time
Service Advisor Role at Coxs Auto Clinic

We are seeking a skilled Service Advisor to join our team at Coxs Auto Clinic. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and technicians, and maintaining accurate records of customer interactions.

Key Responsibilities:
  • Answer customer inquiries and address concerns in a professional and courteous manner
  • Explain services and costs to customers, ensuring they understand the work required
  • Maintain accurate records of customer interactions, including complaints and feedback
  • Collaborate with technicians to ensure timely and efficient completion of repairs
  • Provide ongoing support to customers after the sale, ensuring their satisfaction with our services
Requirements:
  • 1 to less than 7 months of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of automotive services and procedures
Benefits:
  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Free parking available