Client Relations Specialist

5 days ago


Richmond Hill, Ontario, Canada MPW Services Full time
We are seeking a skilled CUSTOMER SUPPORT SPECIALIST to join our team at MPW Services. As a key member of our support staff, you will be responsible for delivering exceptional customer service by providing timely and accurate information to clients regarding product and service inquiries, scheduling, and service updates.

In this role, you will have the opportunity to work closely with our Regional Dispatch Coordinators to ensure seamless communication and coordination with our clients. You will also be responsible for processing new and change orders, handling payments and invoicing, and maintaining accurate records of customer interactions.

To succeed in this role, you will need to possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You should also have a minimum of 1 year customer service or sales experience, a high school diploma or equivalent, and strong computer skills, including proficiency in Microsoft CRM or similar Customer Relationship Management Software.

We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please apply today

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