Operational Team Lead

2 weeks ago


Lethbridge, Alberta, Canada BURGER KING RESTAURANTS Full time

Join BURGER KING RESTAURANTS as an Operational Team Lead - Food Service and take the first step towards a rewarding career in fast-paced food service establishment management.

About the Role

We are seeking a skilled shift manager to oversee daily operations, supervise staff, and ensure exceptional customer experiences. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering quality results in a dynamic environment.

The successful applicant will be responsible for:

  • Supervising and Coordinating Staff: Oversee a team of 5-10 staff members, including food service counter attendants, food preparers, and kitchen helpers, to ensure seamless execution of daily tasks.
  • Establishing Methods and Schedules: Develop efficient work schedules and methods to meet operational requirements, ensuring timely delivery of high-quality products to customers.
  • Providing Training and Guidance: Train new staff members in job duties, sanitation procedures, and safety protocols, promoting a culture of excellence within the team.
  • Ensuring Quality Control: Monitor and maintain high standards of food quality, presentation, and customer satisfaction, addressing any issues promptly and professionally.
Key Requirements

To succeed in this role, you will need:

  • Education: Secondary (high) school graduation certificate.
  • Experience: A minimum of 1 year to less than 2 years of experience in a similar role or industry.
  • Work Setting: Fast-paced food service establishment with on-site customer service.
What We Offer

In return for your expertise and dedication, we offer:

  • Competitive Salary: $45,000 per annum, based on location and experience.
  • Bonus Structure: Eligible for a performance-based bonus, providing opportunities for additional earnings.
  • Group Insurance Benefits: Comprehensive health care plan and group insurance benefits, supporting your well-being and security.
Benefits

We value our employees' contributions and provide a range of benefits to support their success:

  • Health Care Plan: Comprehensive health care plan, covering medical, dental, and vision expenses.
  • Group Insurance Benefits: Eligibility for group insurance benefits, including life insurance and disability coverage.
  • Work Term: Permanent full-time position, offering stability and growth opportunities.
  • Hours: 30 to 40 hours per week, ensuring a healthy work-life balance.

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