Home Support Supervisor

5 days ago

Toronto, Ontario, Canada Spectrum Health Care Full time

About the Role

Spectrum Health Care is seeking a highly skilled and experienced Registered Practical Nurse (RPN) to fill the position of Home Support Supervisor. As a key member of our team, you will be responsible for leading a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management.

Key Responsibilities

  • Lead a team of PSWs to provide qualified personal care to patients in a home setting
  • Travel to patient's homes in community and facility settings
  • Work collaboratively with multidisciplinary teams in community and facility settings
  • Assess patient needs, formulate the plan of care, and assess progress towards outcomes
  • Manage staff, conduct performance appraisals, and implement progressive disciplinary action
  • Gather, record, and analyze patient and employee feedback, and maintain awareness of key indicators
  • Ensure patient concerns and complaints are addressed and documented in a timely manner
  • Promote Spectrum Health Care through participation in local healthcare or business committees, and community events
  • Participate in ongoing internal and external continuing education for personal development

Requirements

  • Current registration with the Colleges of Nurses of Ontario in good standing (RPN)
  • Minimum three (3) years' experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
  • Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
  • Ability to write reports and communicate effectively in writing and verbally
  • Excellent English verbal and written communication skills (Additional language skills considered an asset)
  • Solid knowledge of the principles, practices, and methods of community nursing and service delivery to patients, as well as program development, implementation, and evaluation
  • Valid driver's license and access to a reliable vehicle
  • Basic proficiency in Microsoft Word, Excel, and ability to learn proprietary software

About Spectrum Health Care

Spectrum Health Care is thrilled to be named one of Canada's Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities, and innovation, culture and commitment, and leadership.

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