Harm Reduction Support Worker
2 weeks ago
About the Role:
The Harm Reduction Support Worker provides a broad range of low-barrier harm reduction supports to individuals accessing harm reduction programming and services. This role is a casual position, with potential shifts falling between Monday to Friday between 08:45am and 4:00pm.
Key Responsibilities:
- Responsible for harm reduction supply distribution and recovery
- Uses brief assessment, active listening, and crisis response skills to help meet immediate, basic needs and make appropriate referrals to other health and support services within the community
- Provides education, resources, and support regarding safer substance use, safer substance techniques, and safer sex, HIV, hepatitis C, and STIs
- Assesses for overdose symptoms and responds with rescue breaths and Naloxone for service users on site
- Provides overdose prevention education, including education on the administration of Naloxone
- Facilitates in-office Naloxone distribution to service users and other community organizations
- Provides on-the-spot training in overdose prevention and response
- Supports Peer groups, including payment of honoraria
- Provides brief support, basic direction, and appropriate referrals to other health and support services
- Engages with clients in a collaborative, person-centered approach grounded in harm reduction
- Maintains the safety of all program spaces by following protocols related to violence prevention and critical incidents
- Works in collaboration with partner agencies to provide a continuum of services
- Keeps electronic records and compiles reports
- Maintains both paper and electronic confidential client files as required
- Assists with office ordering, supplier communication, and stock records
- Manages community distribution of harm reduction supplies and maintains distribution records
- Engages in planning, evaluation, and program development as requested by the Manager
Qualifications:
- Diploma in health or social services (Social Work, Psychology, Mental Health & Addictions Support Worker, etc.) or equivalent combination of education and work/lived experience
- Minimum of two years' experience working within harm reduction settings
- First Aid training and experience responding to critical incidents, including overdose
- Valid Class 5 BC Driver's License
- Direct service delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs and related provincial and community support services systems
- Demonstrated experience working within a harm reduction framework (paid or unpaid) within communities impacted by systemic injustice, colonialism, racism, and criminalization
- Demonstrated understanding of the necessary ongoing involvement of people who use drugs in all aspects of the creation and delivery of harm reduction services
- Demonstrated ability to contribute to a supportive team environment with a focus on developing trust, transparent communication, and critical self-reflection while addressing interpersonal dynamics
- Demonstrated skills, experience, and knowledge in the areas of local communities who use drugs, safer drug use, safer sex, sex work, HIV/AIDS, Hepatitis C, mental health, etc.
- Demonstrated understanding of the ongoing impacts of colonialism and racism and where personal privilege and power as a service provider intersect with it
- Demonstrated understanding and commitment to harm reduction principles and practices
- Demonstrated understanding of relational, empathetic, person-centered approaches
- Demonstrated ability to connect and build trust with a diverse range of folks accessing services
- Experience managing potentially hostile interactions, utilizing non-violent communication and de-escalation skills
- Demonstrated experience with overdose response, including administration of naloxone, oxygen, and rescue breaths
- Ability to stay grounded and use creativity, flexibility, and assertiveness when working through complex and often urgent situations
- Experience supporting Peer groups
- Ability to problem-solve with creativity, flexibility, and assertiveness in dealing with complex issues
- Demonstrated understanding of the importance and role of people who use drugs in the development, delivery, and evaluation of services intended to benefit them
Skills and Abilities:
- Ability to carry out physical duties of position
- Ability to work independently and in cooperation with others
- Ability to operate related equipment
- Excellent communication and interpersonal skills required to work effectively with co-workers, clients, community, and other service providers
- Ability to organize and prioritize
- Ability to establish and maintain rapport with clients and recognize changes in folks
- Ability to analyze and resolve issues through conflict resolution and crisis interventions skills
- Advocacy skills
- Leadership experience
- Comfortable approaching and initiating conversation with others and ability to build respectful rapport
- Ability to work under pressure and in crisis situations
- Strong interpersonal and communication skills
- Understanding of the psycho-social issues affecting people who use drugs
Position Details:
- Pay: $31.56/hour to start with stepped increases based on your seniority with AVI
- Number of Positions: Multiple casual positions to be filled
- Hours and Schedule: Casual basis with potential shifts falling between Monday to Friday between 08:45am and 4:00pm
- Location: AVI Campbell River Office and Courtenay offices and within the community as needed
- Union: AVI is a union environment under the Collective Agreement: HEABC & Health Services & Support Community Subsector Association 2022-2025 and this role is a BCGEU union position
- Pension: If you are already a member of the Municipal Pension Plan (MPP), you can continue with them at AVI immediately
- Other Perks: This position gets paid an extra 5% in lieu of vacation 5% in lieu of stats, meaning your hourly rate is actually 10% higher than listed
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