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Bilingual Service Technician

2 months ago


Ottawa, Ontario, Canada Culligan of Canada Full time
Job Description

Culligan of Canada is seeking a highly skilled and bilingual Service Technician to join our team. As a Service Technician, you will be responsible for installing and maintaining water treatment equipment for residential and commercial clients.

Key Responsibilities:
  • Installation and Maintenance: Install and maintain water treatment equipment, including residential and light commercial systems.
  • Customer Service: Provide excellent customer service to clients, ensuring their needs are met and their expectations are exceeded.
  • Site Pre-Inspections: Conduct site pre-inspections to ensure a smooth installation process.
  • Payment and Documentation: Collect payment and obtain required signatures at the time of installation or service.
  • Administrative Tasks: Complete daily paperwork in a timely and legible manner.
  • Vehicle Operation: Operate company vehicles in accordance with established safety procedures.
Requirements:
  • Bilingualism: Fluency in both official languages (English and French) is a must.
  • Technical Experience: Plumbing and/or service technician experience is required.
  • Good Mechanical Aptitude: Possess good mechanical aptitude and problem-solving skills.
  • Valid Driver's License: Hold a valid driver's license and have a clean driver's abstract.
  • Excellent Communication Skills: Possess excellent written and verbal communication skills.
  • Lifting and Moving: May require lifting and moving up to 50 pounds.
What We Offer:
  • Compensation: Competitive hourly base pay, productivity bonus pay, employee referral bonus, and annual performance review with potential pay increase.
  • Benefits: Comprehensive benefits package, including dental care, extended health care, life insurance, vision care, employee assistance program, and RRSP match after three months.
  • Work-Life Balance: Enjoy a Monday-to-Friday schedule with no weekends or late nights, paid holidays, and a supportive work environment.
  • Training and Development: Receive paid comprehensive technician training and paid Culligan training.
  • Direct Career Tracks: Opportunities for advancement to Lead Service Technician, Sales Representative, and Management roles.
  • Additional Perks: Company vehicle provided, uniform and boot allowance, employee discounts, and a non-toxic work environment.
Our Mission and Values:
  • Our Mission: As the leading quality water expert, Culligan is committed to helping individuals, families, and communities in need of clean, safe water.
  • Our Values: We value and embrace diversity and respect every individual, act ethically in our business practices, and make sustainability a key focus of everything we do.