Senior Manager of Professional Services
4 weeks ago
Maximizer is seeking a strategic, collaborative Senior Manager of Professional Services. This role embodies player-coach leadership, contributing to team success and working closely with the VP of Technology Operations & CIO.
Key Responsibilities:
• Champion process improvement initiatives and identify opportunities for team evolution and innovation.
• Coach and mentor team members, ensuring quality assurance through adherence to best practices.
• Coordinate with internal and external stakeholders to ensure project success.
• Lead and mentor a team of Professional Services engineers, delivering projects on time, on budget, and within scope.
• Establish and maintain relationships with customer stakeholders, providing day-to-day contact on solution delivery status and changes.
Requirements:
• 4-year degree or 2-year technical diploma in Computer Science, Software Engineering, or Information Technology.
• 2+ years of experience leading SaaS consulting/professional services/implementation management.
• Experience developing custom integrations and customizations in a customer-facing role.
• 5+ years of programming experience (.NET Languages, MVC, JavaScript, JSON, and AJAX).
What We Offer:
• Competitive salaries with RRSP matching program.
• Generous paid vacation and sick days.
• A powerful laptop.
• Budget for courses, books, and personal development.
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