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Senior Logistics Coordinator

1 month ago

Hamilton, Ontario, Canada Traffic Tech Full time

About Traffic Tech

Traffic Tech is a leading logistics partner to international brands, offering progressive and efficient solutions for moving freight by land, sea, and air. With offices across North America, South America, Asia, and Europe, we provide expert logistics services to support our customers' needs.

Your Role

We are seeking a Senior Logistics Coordinator to join our Hamilton office in Ontario. As a key member of our Operations team, you will be responsible for coordinating the movement of freight across North America and globally. Your work will involve creating and maintaining strong vendor relationships, negotiating with shippers and carriers, and ensuring the successful execution of shipments.

Key Responsibilities

  • Develop and maintain effective relationships with vendors and carriers
  • Negotiate shipping contracts and rates
  • Monitor shipment tracking and ensure timely delivery
  • Prepare and process shipping documentation
  • Provide exceptional customer service and communication
  • Perform minor accounting functions and data entry

Requirements

  • 3+ years of logistics/transportation experience, preferably in a 3PL environment
  • Knowledge of cross-border US/Mexico/Canada transportation and booking
  • High School Diploma
  • Customer service experience
  • Problem resolution skills, detail-oriented, and high-level multi-tasking skills
  • Professional phone mannerisms and an outgoing personality

What We Offer

  • A robust industry with training and mentorship opportunities
  • A competitive compensation package, including medical and dental benefits
  • Life insurance, AD&D insurance, and long-term disability coverage
  • Personal and volunteer time off, paid vacation after probationary period
  • A dynamic environment and 'can-do' culture