Customer Engagement Specialist
4 days ago
We are seeking a Customer Engagement Specialist to join our team at Homepro Pest Control. In this role, you will perform inbound sales by responding to and closing leads, while also collaborating with internal teams to meet client expectations.
About Us:
Homepro Pest Control is a leading pest control provider servicing residential and commercial clients across Ontario. We have been recognized as one of Canada's Top Growing Companies for five consecutive years.
Responsibilities:
- Respond to and close inbound leads.
- Collaborate with internal teams to ensure client expectations are met on time and with the highest quality.
- Build and maintain detailed client records, managing your sales pipeline with precision.
- Analyze sales data and trends, identifying opportunities to convert to sales successes.
- Gather and report feedback from customers and the market to help improve products, services, and sales strategies.
Requirements:
- Previous experience in retail/hospitality/sales positions.
- A strong track record of achieving goals and delivering results.
- Self-motivated and driven to exceed goals and expectations.
- Intense hunger for results and eager to learn and succeed.
- Highly energetic and excellent interpersonal skills.
- Driven by curiosity and a relentless focus on solving problems and achieving goals.
- Strong communication abilities, engaging and building rapport with customers and team members.
Benefits:
- Competitive base salary, plus commissions.
- Paid vacation and paid personal days.
- Company events.
- Extensive training, learning and development opportunities.
- Health and dental benefits package.
- Employee recognition program.
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