Receptionist Coordinator

3 weeks ago

Mississauga, Ontario, Canada Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Thermo Fisher Scientific. As the primary point of contact, you will be responsible for providing exceptional customer service and ensuring a positive experience for our visitors.

Key Responsibilities
  • Respond to inbound calls and route them to the appropriate extension in a professional and efficient manner.
  • Welcome and greet visitors in a friendly and professional manner, ensuring a positive first impression.
  • Maintain and troubleshoot the visitor management system, ensuring seamless operations.
  • Assist guests with arrival and departure procedures, including signing in, meeting their host, and distributing room keys and badges.
  • Issue temporary security access passes and program and deactivate access cards as required.
  • Receive, sort, and distribute company mail, and prepare outgoing couriers.
  • Provide required assistance in medical, fire, and other emergencies.
Requirements
  • High school diploma or General Educational Development (GED) Certificate.
  • Minimum 1 year of experience as a receptionist.
  • Proficiency in Microsoft Office products (Word, Excel, PowerPoint).
  • Excellent communication and interpersonal skills.
Working Conditions

This role requires light physical effort and fatigue, with occasional equipment operation and lifting of light items. The work environment is comfortable and indoor, with regular exposure to mild physical discomfort from factors such as dust, fumes, or odors.

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