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Business Systems Analyst

2 months ago


Edmonton, Alberta, Canada PCL Constructors Inc. Full time
Job Summary

PCL Constructors Inc. is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in designing and developing curricula for our construction project management solution.

Key Responsibilities
  • Curriculum Development: Collaborate with subject matter experts to design and develop comprehensive curricula for our construction project management solution.
  • Training Delivery: Facilitate and deliver instructor-led training courses to ensure that our team members have the necessary skills to effectively use our project management solution.
  • Course Evaluation and Improvement: Evaluate courses or programs and implement revisions to improve quality based on provided feedback.
  • E-Learning Development: Develop e-learning content to support or replace existing instructor-led courses or programs.
  • Software Updates: Identify changes to existing course material based on regular updates to our software.
  • Best Practices and Industry Trends: Research and apply best practices and industry trends to ensure that our training programs are aligned with industry standards.
  • Team Collaboration: Collaborate with the team to ensure alignment with quarterly priorities and initiatives.
  • Knowledge Base Maintenance: Maintain and/or edit the knowledge base of our software in the authoring tool (ClickLearn).
  • Subject Matter Expert Support: Provide consultative help to district subject matter experts and end-users.
Qualifications
  • Experience: 3 years of progressive experience in business analysis or a related discipline with a focus on training delivery and/or facilitation in a corporate environment.
  • Communication Skills: Ability to deliver an instructor-led course to a diverse group of participants with varying knowledge, experience, and backgrounds.
  • Teamwork and Time Management: Ability to work independently or in a team environment in a highly matrixed organization, with effective verbal and written communication skills, demonstrated organizational skills, attention to detail, and effective time management to meet deadlines.
  • Critical Thinking and Problem-Solving: Demonstrated ability to learn new systems/information and teach, with critical-thinking skills, ability to research and analyze information, and exceptional team player with strong customer service orientation.
  • Technical Skills: Intermediate skills using Microsoft Office Suite (PowerPoint, Microsoft Word) and other applicable systems.