Front End Team Member

6 days ago


London, Ontario, Canada UNAVAILABLE Full time
Festival Foods is seeking a highly skilled Front End Team Member to join our team. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests. This role requires excellent communication skills, a strong ability to work in a fast-paced environment, and a commitment to delivering outstanding service with every interaction. Some key responsibilities include:

Key Responsibilities:
- Engage with Guests: Greet each guest warmly, make eye contact, and ensure they feel welcome and valued.
- Efficient Transactions: Process sales efficiently, handle monetary transactions accurately, and maintain a clean register area.
- Bagging with Care: Safely bag items to prevent damage and ensure products reach their destination in the condition they left our store.
- Stay Informed: Maintain awareness of all promotions and advertisements to effectively assist guests.
- Maintain Order: Keep your register station organized and well-stocked with necessary supplies.
- Communication: Relay guest requests to the Guest Services leadership team as needed to ensure guest satisfaction.
- Quality Standards: Meet quality and quantity standards, especially during peak times at 10 am and 5 pm.
- Teamwork: Perform other duties as needed to support the team.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Requirements:
- Excellent Customer Service Skills: Ability to engage with guests and provide outstanding service.
- Retail Experience: Ability to process information and merchandise transactions and handle cash and media at registers.
- Communication: Strong ability to communicate effectively with both customers and team members.
- Accuracy: Ability to read, count, and write accurately to ensure precise transactions.
- Equipment Operation: Ability to operate all equipment necessary to perform the job.

Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

- The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
- Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
- Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
- Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

Work Schedule:
The Cashier position is flexible, offering both part-time and full-time opportunities. The work schedule may include mornings, afternoons, evenings, weekends, and holidays based on your availability.

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