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Corporate Housekeeping Director
2 months ago
Job Summary
The Corporate Housekeeping Manager will provide leadership and direction to housekeeping managers and supervisors at Canad Inns Destination Centres. This role involves developing housekeeping supervisors, creating a positive team environment, and ensuring property and guest satisfaction thresholds are met.
Key Responsibilities
- Develop and implement training programs for housekeeping managers and staff to address competency and skills gaps.
- Review inventory counts and ensure compliance with standardized par levels and ordering procedures.
- Monitor brand quality assurance programs to ensure consistency of room make-up, laundry, and public area cleaning standards.
- Collaborate with housekeeping teams to address room demand work orders and deficiencies.
- Participate in rooms committee meetings to provide updates on housekeeping performance.
- Work with housekeeping managers to set and achieve departmental goals.
- Stay current with industry standards and practices through identified learning webinars, seminars, and workshops.
- Implement and manage housekeeping incentive programs.
Requirements
- Ability to travel between Canad Inns properties as required.
- Strong communication and presentation skills.
- Organized and self-motivated with experience in management development and soft skills training.
- Experience in designing and delivering training solutions.
- Post-secondary business or hospitality/tourism training is considered an asset.
