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Retail Store Manager

2 months ago

Chilliwack, Canada LUVREEN ENTERPRISES LTD Full time
Job Summary

LUVREEN ENTERPRISES LTD is seeking a highly skilled and experienced Retail Store Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring the smooth running of the store, managing staff, and driving sales growth.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of sales workers, ensuring they are working efficiently and effectively.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately recorded and that stockroom is well-organized.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Reporting: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters.
  • Merchandise Management: Authorize the return of merchandise, manage stock levels, and ensure that products are displayed in an attractive and appealing manner.
  • Store Operations: Ensure that the store is clean, tidy, and well-maintained, and that all equipment and facilities are in good working order.
  • Performance Management: Conduct regular performance reviews with staff, providing feedback and coaching to help them improve their performance.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail management role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong organizational skills.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced retail environment.
  • Physical Demands: Standing for extended periods, lifting up to 25 pounds, and bending.
Personal Suitability
  • Interpersonal Skills: Efficient interpersonal skills, excellent oral communication, and ability to work as part of a team.
  • Organizational Skills: Organized, with ability to prioritize tasks and manage multiple projects simultaneously.