Senior Product Manager
1 month ago
At OneSpan, we're reimagining trust to help businesses thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Our mission is to enrich customer experiences and mitigate threats, while preparing for the future.
Job DescriptionWe're seeking a Senior Product Manager to lead our team to success by delivering best-in-class features and functionalities for our internal and external users. As a key member of our Product Management team, you'll drive the product roadmap and work closely with cross-functional teams to guide the delivery, launch, and support of our products.
Responsibilities- Act as the central point of communication on the cross-functional team, ensuring seamless collaboration between Sales, Business Development, Engineering, Operations, and Marketing.
- Own the Product Lifecycle Management Process, driving business decisions and ensuring alignment with our business goals and strategy.
- Research and understand global market needs and trends, driving product strategy and development by organizing and vetting requirements.
- Manage product roadmap direction and OKRs for maximum market competitiveness and product value to our customers, supporting revenue and market growth plans.
- Define market and product requirements, features, and services, user scenarios, specifications, and use cases for Product Development and Services.
- Measure outcomes through analytics and feedback, iterating towards the optimal solution.
- Drive interaction and meetings with customers and partners to gather feedback and gain insight into our products and services.
- Champion our products to customers, partners, employees, and market influencers with your product and market expertise.
- 5 years of experience in software Product Management, with direct or indirect people management an asset.
- Experience in developing and managing integrated application projects, application and API requirements, architecture, and devices, as well as cloud services and software-as-a-service (SaaS).
- Knowledge of best practices across mobile and web platforms, operating systems, and browsers.
- Exceptional design instincts and product acumen across platforms.
- Excellent written, presentation, and oral communication skills.
- Strong organizational, planning, analytical, and decision-making skills.
- Experience with consumer business applications, enterprise software, banking, insurance, or financial services industries.
- Bachelor's degree minimum.
- ServiceNow Certifications.
- Experience with the following ServiceNow Modules is a must have: ITSM, SPM & CSM.
- Experience with system configuration, scripting, UI/form/view creation.
- Knowledge of process and data modeling techniques.
- Capable of translating business needs into concrete technical solutions.
- Excellent communication skills, both written and verbal.
- ServiceNow Product Owner.
- Implementation experience.
Location: Montreal, Quebec, Canada. Hybrid (office in Montreal, +/- 1-2 days/week).
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