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Slopeside Front Desk Representative

2 months ago

Comox Valley, Canada Mount Washington Alpine Resort Full time

Your Opportunity

We are seeking a highly skilled and customer-focused Front Desk Agent to join our dynamic team at Mount Washington Alpine Resort. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.

Key Responsibilities:

  • Provide accurate and timely information about the mountain and its amenities
  • Manage reservations, check-ins, and check-outs with precision and efficiency
  • Maintain a clean and organized front desk area, including key inventory and daily float
  • Resolve guest concerns and make sound decisions in a fast-paced environment
  • Collaborate with the supervisor to achieve team goals and objectives

Requirements:

  • Excellent customer service skills and ability to work independently
  • Experience in a similar role, with a willingness to learn and grow with our team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment