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Security Operations Manager

2 months ago

Lethbridge, Alberta, Canada PURE Canadian Gaming Full time

Job Summary

The Security Manager is a key member of the PURE Canadian Gaming team, responsible for ensuring the overall security and safety of our casino operations. This role requires a strong leader who can effectively manage the security team, develop and implement security protocols, and maintain a high level of customer service.

Key Responsibilities

  • Develop and implement security policies and procedures to ensure the safety of customers, employees, and property.
  • Manage and supervise the security team, providing guidance and support to ensure they are equipped to handle any situation.
  • Conduct regular security audits and risk assessments to identify potential vulnerabilities and develop strategies to mitigate them.
  • Collaborate with other departments, including operations and customer service, to ensure a seamless and secure experience for our guests.
  • Develop and maintain relationships with local law enforcement and other external partners to ensure effective communication and cooperation.
  • Stay up-to-date with industry trends and best practices in security and risk management, applying this knowledge to continuously improve our security protocols.

Requirements

  • Proven experience in security management, preferably in a casino or gaming environment.
  • Strong leadership and communication skills, with the ability to effectively manage a team and collaborate with other departments.
  • Ability to think critically and strategically, with a focus on risk management and mitigation.
  • Highly organized and detail-oriented, with excellent problem-solving skills.
  • Ability to work in a fast-paced environment, with a strong focus on customer service and satisfaction.

Work Environment

The Security Manager will work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service and ensuring the safety and security of our guests and employees. This role requires a high level of flexibility and adaptability, with the ability to work varied shifts, including evenings, weekends, and holidays.