Guest Service Supervisor
4 weeks ago
Job Summary: We are seeking a highly skilled Guest Service Supervisor to join our team at Best Value Inn & Suites. As a key member of our operations team, you will be responsible for ensuring exceptional customer experiences and supervising a team of guest services staff.
Key Responsibilities:
- Supervise and coordinate the work of guest services staff to ensure seamless delivery of services to our guests.
- Assist guests with special needs and resolve any issues that may arise during their stay.
- Requisition materials and supplies to maintain a well-stocked guest services area.
- Perform same duties as workers supervised, including checking in guests, answering phone calls, and responding to guest inquiries.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a guest services or customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and maintain a high level of accuracy.
Work Environment:
- 37 to 44 hours per week.
- English language required.
- Permanent position.
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