Supply Chain Customs Specialist

7 days ago

Richmond, British Columbia, Canada Speed Jet Supply Chain Solution Full time

Speed Jet Supply Chain Solution is seeking a skilled Customs Broker to facilitate smooth international trade operations and ensure compliance with customs regulations.

Responsibilities:

  1. Provide customs services to clients and carriers, including tracing/tracking shipments, verifying charges, and issuing cheque requests.
  2. Process shipments using SWI Single Window Initiative with all applicable PGA's – Government Agencies while utilizing existing client HS code database.
  3. Understand credit release request procedures during regular hours and after hours.
  4. Ensure all paperwork has required information for customs clearance, and reach out to clients/carriers/vendors for any missing information.
  5. Notify clients and carriers of any processing delays and inform Sr. Customs Specialist of any issues or delays.
  6. Ensure all correspondence, including client communication emails, is properly documented using SSD Solid State Drive technology to the entry file.
  7. Contribute to team efforts to achieve departmental and company goals, providing input in the effective operation of the customs department.
  8. Provide backup administrative support to reception, answering telephone calls.
  9. Promote effective communication and cooperation, fostering harmonious relations.
  10. Address emails after regular business hours, ensuring all are actioned appropriately.
  11. Work independently and meet daily targets.

Requirements:

  1. High school diploma or higher
  2. Commitment to exceptional customer service
  3. Strong understanding of business math, percentages, conversions, etc
  4. Strong attention to details
  5. Ability to accurately key 40 wpm
  6. Professional demeanor, flexible attitude, and ability to efficiently multi-task
  7. Well-developed analytical and time management skills
  8. Ability to handle large volumes of work and meet tight deadlines
  9. Basic knowledge in Customs operations, laws, and regulations and other government departments is an asset
  10. Flexible schedule is an asset
  11. Strong analytical and problem-solving skills
  12. Excellent communication and interpersonal skills. Proficiency in Cantonese or Mandarin is considered an asset.
  13. Proficiency in relevant software and tools, such as customs brokerage software and MS Office Suite.

Job Type: Full-time, Permanent

Pay: $22.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off
  • Work from home

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

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