Hotel Front Desk Clerk

3 weeks ago


Whitecourt, Canada Green Gables Inn Full time
Job Summary

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Green Gables Inn. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide general information about hotel amenities and services.
  • Front Desk Operations: Manage room inventory, process guest departures, calculate charges, and receive payments.
  • Communication: Answer telephone calls, relay messages, and respond to guest inquiries in a professional and courteous manner.
  • Administrative Tasks: Maintain accurate records, process guest requests, and perform other administrative duties as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a related role.
  • Language: Fluency in English.
  • Work Schedule: 40 hours per week.
Preferred Qualifications
  • Support for Newcomers and Refugees: Participation in a government or community program that supports newcomers and/or refugees.
  • Support for Youths: Participation in a government or community program that supports youth employment.
  • Support for Veterans: Participation in a government or community program that supports Veterans.
  • Support for Indigenous People: Participation in a government or community program that supports Indigenous people.
  • Support for Visible Minorities: Participation in a government or community program that supports members of visible minorities.


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