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Customer Service and Sales Expert
1 week ago
As a Remote Inbound Sales Representative, you will play a crucial role in delivering exceptional customer experiences and driving business results. Your primary responsibilities will include handling customer inquiries, resolving issues, and selling products and services while working collaboratively with our team to achieve shared goals.
About You:
We are looking for highly motivated, driven, and confident individuals who possess excellent communication and interpersonal skills. Your ability to build strong relationships with customers and colleagues alike is vital to your success in this role. Additionally, you should have basic computer skills and be proficient in Microsoft Office Suite and Windows operating system.
Key Responsibilities:
- Handle customer inquiries and resolve issues promptly and professionally.
- Utilize systems and technology to manage customer accounts and identify sales opportunities.
- Communicate product information and benefits effectively to customers, upgrading them when necessary.
- Escalate customer dissatisfaction to managerial teams as required.
- Achieve first call resolution through problem-solving and effective call handling.
What We Offer:
- Competitive compensation package with opportunities for growth and advancement.
- Comprehensive medical, dental, and vision coverage after 90 days of employment.
- Incentives and rewards, including daily, weekly, and monthly contests with cash bonuses and prizes.
- Retirement savings programs, disability insurance, life insurance, and career growth opportunities.
