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    3 weeks ago

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Unit Supervisor

2 months ago

Lethbridge, Alberta, Canada McDonalds restaurant Full time
About the Role

We are seeking a highly motivated and experienced Unit Supervisor to join our team at McDonald's restaurant. As a Unit Supervisor, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job duties, sanitation, and safety procedures.

Key Responsibilities
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of kitchen and food service helpers to ensure that food and service meet quality control standards.
  • Train and Develop Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent customer service.
  • Estimate and Manage Inventory: Estimate ingredient and supplies required for meal preparation and manage inventory to ensure that we have the necessary resources to meet customer demand.
  • Ensure Quality Control: Ensure that food and service meet quality control standards by conducting regular quality checks and addressing any issues that arise.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner.
  • Manage Records and Reports: Maintain records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a supervisory role.
  • Language: English.
  • Work Environment: Fast-paced environment with standing for extended periods.
What We Offer
  • Group Insurance Benefits: Comprehensive group insurance benefits.
  • Support for Persons with Disabilities: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, provides awareness training to employees to create a welcoming work environment, and applies accessible and inclusive recruitment policies.
  • Support for Newcomers and Refugees: Assists with immediate settlement needs, recruits newcomers and/or refugees, offers mentorship programs, and provides diversity and cross-cultural training.
  • Support for Youth: Offers on-the-job training, mentorship, coaching, and/or networking opportunities for youth, and provides awareness training to employees to create a welcoming work environment.
  • Support for Veterans: Offers mentorship, coaching, and/or networking opportunities for Veterans, provides awareness training to employees to create a welcoming work environment, assists with immediate transition needs, and supports Veterans in translating their military skills and experience into the language of the civilian job market.
  • Support for Indigenous People: Offers mentorship, coaching, and/or networking opportunities for Indigenous workers, provides cultural competency training and/or awareness training to all employees to create a welcoming work environment.
  • Support for Mature Workers: Applies hiring policies that discourage age discrimination, offers phased re-entry options, provides workspace accommodations, and offers resources to help mature workers plan their retirement.
  • Support for Visible Minorities: Applies hiring policies that discourage discrimination against members of visible minorities, offers mentorship programs, and provides diversity and cross-cultural training to create a welcoming work environment.