Retail Sales Team Leader

2 weeks ago


Vancouver, British Columbia, Canada Korna Natural Pet Supplies Ltd. Full time

At Korna Natural Pet Supplies Ltd., we are seeking a highly skilled Retail Store Supervisor to lead our retail sales team. This is a permanent position with a competitive salary range of $45,000 - $60,000 per annum.

About the Role

The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring that customer service standards are met and exceeded. You will have the ability to work in a fast-paced environment, handle heavy loads, and maintain attention to detail.

We are looking for an individual who possesses excellent communication skills, both written and verbal. You should be able to effectively manage and motivate a team of 16-20 sales staff, provide guidance on sales strategies, and resolve any customer complaints or issues that may arise.

The ideal candidate will have a secondary school graduation certificate and at least one year of experience in a retail management role. You will be required to travel occasionally, willing to relocate if necessary, and able to stand for extended periods.

Key Responsibilities
  • Assign sales tasks to team members and monitor their performance
  • AUTHORIZE returns and exchanges of merchandise
  • Sell pet supplies and equipment to customers
  • Prepare sales reports, including volume, merchandising, and personnel data
  • Manage inventory levels, ensuring optimal stock levels and minimizing waste
  • Supervise and coordinate the activities of sales staff, providing training and coaching as needed
Requirements
  • Secondary (high) school graduation certificate
  • At least one year of experience in a retail management role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle heavy loads
  • Reliable transportation and willingness to travel
  • Standing for extended periods
Benefits
  • Dental plan
  • Health care plan
  • Permanent full-time employment
  • 30-40 hours per week
  • English language

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