Produce Sales Associate

3 weeks ago

Toronto, Ontario, Canada Eataly North America Full time
Job Description

A Fresh Produce Clerk is responsible for stocking and displaying fresh produce products while providing exceptional customer service that consistently exceeds expectations. Functionally reports to the Market Manager.

Key Responsibilities
  • Stocking and Display: Stocks, rotates and faces fresh produce products according to department procedure; trimming, washing, culling and crisping produce to ensure quality and freshness and limit shrink.
  • Customer Service: Provides excellent customer service by greeting, assisting customers, taking special orders and responding to customer inquiries and complaints.
  • Product Receiving: Receives product deliveries, ensures order and invoice accuracy and notes discrepancies according to established departmental procedures to insure freshness and quality.
  • Visual Merchandising: Checks to ensure that all floor sets, visual presentations, signage placement, etc. are faced and merchandised attractively as per quality standards.
  • Inventory Management: Actively ensures all items are rotated by first in first out (FIFO) standards.
  • Back Stock and Warehouse: Effectively organizes and maintains back stock and warehouse storage according to department standards.
  • Communication: Communicates respectfully and effectively with customers on upcoming events, new merchandise and product replenishment to increase sales.
  • Work Environment: Maintains a safe and cleanly work environment according to all department procedures, federal and state regulations.
  • Reporting: Communicates fresh produce needs, adjustments, and problems to the Market Manager promptly and efficiently.
Qualifications
  • Education: High school diploma or equivalent preferred.
  • Experience: Previous experience in a grocery setting preferred.
  • Skills: Ability to understand and implement written and verbal instructions, ability to perform simple mathematical calculations, ability to effectively multitask and organize workflow, excellent communication and customer service skills.
Job Requirements
  • Physical Demands: Ability to exert well-paced mobility for up to 8 hours in length, ability to stand, bend, stoop, and lift up to 50 lbs. in weight.
  • Equipment and Tools: Ability to use hand truck, cart, box cutter, ladder, label maker, and cleaning supplies.
Benefits and Perks
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company's policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

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