Restaurant Operations Manager
4 weeks ago
Mossah Foods Corp. O/A Tim Hortons is seeking an experienced Food Service Supervisor to lead our team in delivering exceptional customer experiences and driving business growth.
Responsibilities- Establish efficient methods to meet work schedules, ensuring seamless operations and high-quality service.
- Requisition food and kitchen supplies, maintaining a well-stocked inventory and adhering to health and safety standards.
- Supervise and coordinate the activities of staff who prepare and portion food, fostering a positive and productive work environment.
- Train staff in job duties, sanitation procedures, and safety protocols, promoting excellence in food preparation and presentation.
- Evaluate food and service quality, addressing customer complaints and concerns in a timely and professional manner.
- Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
- Prepare and submit comprehensive reports, highlighting key performance indicators and recommendations for growth.
- A minimum of 2 years' experience in a similar role, with a strong background in food service management.
- Prior experience in coffee shop or restaurant environments is highly desirable.
- Excellent leadership skills, with the ability to motivate and train staff effectively.
- Strong communication and interpersonal skills, with a focus on building strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- A competitive salary range of $55,000 - $65,000 per year, depending on experience.
- Free parking available on site.
- 35-40 hours of work per week, with opportunities for overtime.
- A permanent position with Mossah Foods Corp. O/A Tim Hortons.
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