Restaurant Operations Manager

4 weeks ago


Greenwood, Canada MOSSAH Foods Corp. OA Tim Hortons Full time
Job Description

Mossah Foods Corp. O/A Tim Hortons is seeking an experienced Food Service Supervisor to lead our team in delivering exceptional customer experiences and driving business growth.

Responsibilities
  • Establish efficient methods to meet work schedules, ensuring seamless operations and high-quality service.
  • Requisition food and kitchen supplies, maintaining a well-stocked inventory and adhering to health and safety standards.
  • Supervise and coordinate the activities of staff who prepare and portion food, fostering a positive and productive work environment.
  • Train staff in job duties, sanitation procedures, and safety protocols, promoting excellence in food preparation and presentation.
  • Evaluate food and service quality, addressing customer complaints and concerns in a timely and professional manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Prepare and submit comprehensive reports, highlighting key performance indicators and recommendations for growth.
Requirements
  • A minimum of 2 years' experience in a similar role, with a strong background in food service management.
  • Prior experience in coffee shop or restaurant environments is highly desirable.
  • Excellent leadership skills, with the ability to motivate and train staff effectively.
  • Strong communication and interpersonal skills, with a focus on building strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Benefits
  • A competitive salary range of $55,000 - $65,000 per year, depending on experience.
  • Free parking available on site.
  • 35-40 hours of work per week, with opportunities for overtime.
  • A permanent position with Mossah Foods Corp. O/A Tim Hortons.


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