Caregiving Services Coordinator
4 weeks ago
Job Summary: Qualicare Home Care is seeking a compassionate and reliable Services Coordinator to join our team. As a Services Coordinator, you will be responsible for scheduling clients with caregiving services, ensuring compliance with standards of care, and monitoring referral trends.
Responsibilities:
- Effectively meet the needs of each client by scheduling the client with caregiving services
- Ensure compliance with standards of care
- Monitor referral trends and anticipate increases/decreases
- Respond to client/employee inquiries immediately
- Ensure all relevant information is received either in written/verbal/electronic format
- Assist with tracking and validating client-related documentation
- Assess client satisfaction
- Respond promptly to incidents/complaints/compliments, documenting completely and relaying information to Care Coordinator immediately
Qualifications:
- Experience in the healthcare field
- Knowledgeable in all Windows applications
- Experience with scheduling software is an added benefit
- Strong customer service skills
- High attention to detail
- Strong problem-solving skills
- Self-directing with the ability to work with little direct supervision
- Excellent customer service skills
- Experience with direct employee supervision
What We Offer:
- Flexible work from home options available
- Competitive salary and benefits package
- Opportunity for advancement and career growth
About Qualicare Home Care:
Qualicare Home Care is a leading provider of home care services in the Lower Mainland. We are committed to providing the best quality of life for our clients and peace of mind for their families. Our team is dedicated to delivering exceptional care and service to our clients, and we are seeking like-minded individuals to join our team.
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