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Supply Chain Logistics Coordinator

2 months ago

Markham, Ontario, Canada Maple Supply Chain Management Inc. Full time $70,000 - $90,000

About Us:

Maple Supply Chain Management Inc. is a leading provider of logistics and supply chain solutions, renowned for our commitment to excellence and customer satisfaction. We serve a diverse range of globally recognized brands and e-commerce platforms, connecting markets and shaping the future of global commerce.

Job Summary:

We are seeking a highly skilled and experienced Warehouse Manager to spearhead all aspects of our Distribution Center's operations. As a key member of our team, you will be responsible for managing and optimizing complex warehouse and logistics operations, ensuring that every process adheres to our high standards of safety, efficiency, and customer satisfaction.

Key Responsibilities:

  1. Leadership and Management: Guide and support warehouse operations, emphasizing safety, service, and financial goals. Lead the supervisory team and warehouse staff in achieving these goals, ensuring alignment across all operations.
  2. Operational Excellence: Develop and manage efficient operational schedules to optimize productivity. Maintain and monitor key performance indicators to ensure that all processes align with company standards and exceed customer expectations.
  3. Customer Service: Provide prompt and professional responses to customer inquiries, requests, and complaints. Maintain high levels of customer satisfaction and service quality.
  4. Financial Oversight: Strategically manage the warehouse's financial operations focusing on budgeting and cost savings. Monitor daily operational expenditures, identify budget variances, and implement cost-reduction strategies. Prepare detailed monthly, quarterly, and annual financial reports that highlight performance against financial goals.
  5. Safety and Compliance: Ensure compliance with all safety policies, conduct regular inspections and training, and maintain high standards of workplace safety and sanitation.
  6. Employee Management: Direct the comprehensive management, training, and development of warehouse staff. Foster a culture of excellence by developing and motivating the team to achieve peak productivity and performance.
  7. Performance Management: Manage and evaluate the performance of the department, monitoring daily KPIs and ensuring tasks are completed efficiently. Act as the primary liaison between Maple Supply Chain and our customers, ensuring smooth operations and excellent service.
  8. Facility Management: Supervise the maintenance of the facility and equipment, ensuring compliance with all safety and warehousing standards. Recommend and implement improvements to enhance operational efficiency and safety.

Requirements:

  1. Education: University degree or college diploma in Logistics, Supply Chain Management, or a related field.
  2. Experience: 3-5 years of progressive experience in supply chain, warehouse, and logistics management, ideally within a high-velocity distribution environment.
  3. Leadership Skills: Demonstrated ability to lead with a strong capability for building and maintaining relationships.
  4. Technical Proficiency: Skilled in the use of Microsoft Office suite and experienced with Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).
  5. Industry Knowledge: Extensive knowledge of warehouse operations, procedures, and legal guidelines pertinent to the logistics and supply chain field.
  6. Communication and Problem-Solving: Excellent communication skills, both verbal and written, with the ability to effectively troubleshoot and resolve issues in a timely manner.
  7. Organizational Skills: Highly organized with a strong work ethic, capable of managing multiple priorities in a dynamic, fast-paced environment.

Why Work with Us:

We offer a unique opportunity to contribute to a growing company that is expanding across Canada, providing a vibrant environment ideal for professional and personal growth. Our company culture values innovation, teamwork, and customer satisfaction, making us an attractive choice for ambitious professionals seeking a challenging and rewarding career.

Job Type: Full-time

Pay: $70,000.00-$90,000.00 per year

Experience:

  • Warehouse: 3 years (required)
  • Leadership: 1 year (required)

Language:

  • Mandarin (required)

Work Location: In person