Dining Operations Manager

2 weeks ago


Edmonton, Alberta, Canada The Taproom Full time

The Taproom is seeking a skilled and experienced Food Service Supervisor to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and leading high-performing teams.

Job Summary

We are looking for a seasoned professional who can oversee the daily operations of our food service department, ensuring seamless execution of menu preparation, presentation, and service. The successful candidate will be responsible for supervising and coordinating staff activities, training employees on job duties, sanitation, and safety procedures, estimating ingredient and supply requirements, and maintaining quality control standards.

This role requires strong leadership skills, effective communication, and problem-solving abilities to manage conflicting priorities and ensure the highest level of customer satisfaction. If you have experience in food service management and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

About the Role

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience. As a Food Service Supervisor at The Taproom, you will be part of a dynamic team that is dedicated to providing exceptional dining experiences for our customers.

In this role, you will:

  • Supervise and coordinate the activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Prepare and submit reports
  • Prepare food order summaries for the chef
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
Requirements

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • On-site work with no option to work remotely

You will also need to be able to establish work schedules, supervise up to 3-4 people, and maintain confidentiality when dealing with sensitive information.



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