Customer Service Team Leader

1 month ago


fulford, Canada Bromont montagne d'expériences Full time
Bromont: A Mountain of Experiences

Bromont, a mountain of experiences, is more than just a job. It's about living your passion for the outdoors and love for nature every day.

Job Summary

We are seeking a Customer Service Team Leader to join our team. As a key member of our sales and customer service team, you will be responsible for ensuring the smooth operation of all customer service-related activities.

Key Responsibilities
  • Supervise, train, and motivate a wonderful team
  • Support employees in performing their duties
  • Follow up on voicemail and email messages
  • Ensure the smooth operation of the department
  • Check and balance cash registers and close the day
Requirements
  • High school diploma (or equivalent)
  • 1 year of experience in a similar position
  • Proficiency in the Office suite
  • Exceptional customer service and priority management skills
  • Ability to work under pressure and multitask
  • Comfortable with technology and the web
  • Excellent written and spoken French, functional English
What We Offer
  • Seasonal position of 30–35 hours per week
  • Availability during the day, evening, weekdays, weekends, and holidays
  • Social activities and numerous perks with the mountain and our partners

We are looking for a personality who loves people, challenges, and creativity. If you are passionate about the outdoors and enjoy working in an enchanting setting, we encourage you to apply.



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