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Quality Management Office Leader
2 months ago
Cmhadurham is seeking a highly skilled Quality Management Office Leader to join our team. As a key member of our management team, you will be responsible for facilitating the management, collection, and analysis of clinical and non-clinical data to identify opportunities for quality improvement, risk management, and service enhancement.
Key Responsibilities:- Participate in the management team to provide expertise and guidance on continuous quality and risk management improvement initiatives.
- Support teams in the use of continuous quality improvement and risk management tools and processes.
- Oversee quality improvement plan activities and develop quarterly and annual quality reports.
- Analyze risk management data to identify patterns and trends in care delivery.
- Assist with organization-wide education and capacity building related to risk management and quality improvement.
- Coordinate consumer input/feedback surveys and provide recommendations for improvement.
- Collaborate with the management team and front-line employees to coordinate the review of adverse incidents.
- Bachelor's degree in a relevant field (Planning, Risk Management, Public Administration, or Human Services).
- Minimum of three to five years of experience in leading/facilitating quality improvement initiatives.
- Extensive knowledge of quality and risk management principles, client safety, best practices, methods, and techniques.
- Ability to work effectively with staff and community organizations.
- Self-motivated, organized, creative, and able to work independently with good judgment.
Cmhadurham is a non-profit community-based organization that believes mental and physical health care is for everyone. We offer a flexible working model, memberships to meditation apps, competitive vacation time, wellness time, and 100% employer-paid health benefits. Our Monday-to-Friday work week has 35 hours for most positions, and everyone gets their birthday off with pay. We endorse the principles of workforce diversity and do not use AI algorithms or automated decision-making in the recruitment process.
