Heavy Duty Parts Sales Professional

6 days ago


Calgary, Alberta, Canada Kaizen Lab Inc. Full time

Job Description:

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We are seeking a highly motivated and experienced Heavy Duty Parts Sales Professional to join our team at Fort Garry Industries. As a key member of our sales team, you will be responsible for selling aftermarket heavy duty parts to customers and building long-lasting customer relationships.

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About the Role:

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  • Sell aftermarket heavy duty parts to customers and build strong relationships with them.
  • Act as an industry expert, advising customers on products, product applications, returns, warranty claims, and special orders.
  • Optimize each transaction by providing excellent customer service and ensuring that all customer needs are met.
  • Assist with cash and national accounts, following company procedures for sales pricing, processing approved credits, invoicing, and freight billing.
  • Complete online training as needed and champion brand lines or products.
  • Maintain a high level of knowledge about our products and services.
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Requirements:

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  • High school diploma or equivalent certificate.
  • 1-5 years of experience in selling heavy duty parts or knowledge of HD trucks or agricultural industry.
  • Able to meet physical requirements: lift parts up to 50 lbs, use ladders at varying heights, and frequent walking in a large warehouse.
  • Excellent customer service skills, dedicated to exceeding internal and external customer expectations.
  • Strong written and verbal skills, ability to write and speak succinctly with customers and colleagues.
  • Basic to proficient knowledge of Microsoft Office Suite (email, word, excel) and ability to learn in-house systems.
  • Completion of parts technician trades program an asset.
  • Proficiency with multiple languages an asset.
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What We Offer:

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  • A highly competitive wage, eligible for a yearly bonus.
  • Dental/vision benefits.
  • Health spending account.
  • Sick pay allowance.
  • Employee and family assistance program.
  • Investment opportunities.
  • A continuous learning environment.
  • A casual dress code.
  • A fun and supportive work environment.
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EEO Statement:

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Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit, and equitable employment representation.

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Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities, and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be.



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