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Insurance Sales Specialist

3 weeks ago

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At Zensurance, we are revolutionizing the commercial insurance market with our cutting-edge technology and expertise. We are seeking a highly skilled Insurance Sales Specialist to join our growing team of professionals who share our passion for delivering exceptional customer experiences.

About Us

Zensurance is a leading InsurTech company in Canada, dedicated to empowering small businesses to thrive. Our mission is to provide honest, simplified, and modern insurance solutions that meet the unique needs of each client.

We believe that teamwork makes the dream work, and our culture is built on four core values: INTEGRITY, INCLUDE, INVENT, and DELIVER. These values guide everything we do, from providing seamless customer experiences to creating innovative solutions that set us apart from the competition.

As a remote-first company, we offer our employees the flexibility to work from anywhere while still being part of a dynamic and supportive team. Our comprehensive benefits package includes health and dental plans, parental leave top-up, and a generous home office allowance to help you stay productive and comfortable at home.

Job Description

The Insurance Sales Specialist will play a critical role in converting leads into customers by evaluating their insurance needs and making recommendations on coverages. This individual will work closely with clients to provide continuous support from quote to sale, ensuring a seamless experience within set timelines.

Key Responsibilities:

  • Continually engage with leads provided by Zensurance to convert requests for insurance into customers
  • Evaluate the needs of prospective clients to make recommendations on coverages
  • Provide continuous support from quote to sale to ensure a seamless client experience within set timelines
  • Demonstrate a thorough understanding of our insurance products and educate clients on their policy coverages and needs
  • Recommend operational changes to our processes to support further improvement of the overall customer experience
  • Connect with external stakeholders, including underwriters and insurance companies
  • Work as part of the team to achieve shared goals
Requirements

To be successful in this role, you will need:

  • A provincial insurance license, with an active RIBO license being an asset
  • 1-5 years of experience in an insurance sales role, preferably in commercial lines
  • The ability to communicate complicated concepts in simple terms
  • A passion for sales and customer experience
  • Persistence and agility to meet set targets
  • Attention to detail and demonstrated flexibility in managing multiple clients at a time