Sales Operations Lead

2 weeks ago


New Westminster, British Columbia, Canada Joy Farm Market Full time
About Joy Farm Market

At Joy Farm Market, we are committed to providing an exceptional shopping experience for our customers. As a Sales Supervisor, you will play a critical role in ensuring the smooth operation of our sales floor and delivering outstanding customer service.

Job Summary

We are seeking a highly motivated and experienced Sales Supervisor to join our team. In this role, you will be responsible for overseeing the daily operations of our sales floor, managing a team of sales associates, and achieving sales targets.

Key Responsibilities
  • Assign sales workers to duties and tasks to maximize productivity and efficiency.
  • Hire, train, or arrange for training of staff to ensure they possess the necessary skills and knowledge to excel in their roles.
  • Order merchandise and authorize returns to maintain optimal stock levels and minimize losses.
  • Establish work schedules to ensure adequate coverage and meet business needs.
  • Sell merchandise and engage with customers to promote products and services.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer complaints, supply shortages, and other operational challenges.
  • Organize and maintain inventory to prevent stockouts and overstocking.
  • Supervise and coordinate activities of workers to achieve team goals and objectives.
Transportation/Travel Information

Public transportation is available for employees who need it.

Personal Suitability
  • Demonstrate efficient interpersonal skills to build strong relationships with colleagues and customers.
  • Exhibit excellent oral communication skills to effectively convey information and resolve conflicts.
  • Be a team player who contributes to a positive and supportive work environment.
Support for Persons with Disabilities

We provide awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for Newcomers and Refugees
  • We recruit newcomers and/or refugees who were displaced by a conflict or natural disaster.
  • We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
Support for Indigenous People
  • We provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Support for Mature Workers
  • We provide staff with awareness training to create a welcoming work environment for mature workers.
Salary and Benefits

The estimated salary for this position is $45,000 - $60,000 per year, based on industry standards and location. We offer a competitive benefits package, including health and dental insurance, retirement savings plan, and paid time off.



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