Grow with Us as a Customer Advisor

6 days ago


Drummondville, Quebec, Canada National Bank Full time
What You'll Do
As a Banking Advisor at National Bank, your primary responsibilities will include:

* Greet clients and answer questions in a friendly and approachable manner
* Help clients use our banking applications and ABMs, ensuring they feel confident in their ability to manage their finances
* Listen to clients' needs and resolve complex situations in a timely and effective manner
* Provide advice and offer transaction solutions for Personal Banking clients, ensuring they have the tools and resources needed to achieve their financial goals

Skills and Qualifications
To succeed in this role, you'll need to possess the following skills and qualifications:

* A college diploma (DEC) or equivalent
* Customer service experience and an inclusive attitude
* Positive attitude and empathy for clients
* Interest in technology and ability to share knowledge
* Adaptability in different situations
* Fluency in French language

Benefits
As a valued employee of National Bank, you'll enjoy a comprehensive benefits package that includes:

* Health and wellness program
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic

This is just a taste of what we have to offer. We're committed to creating a positive employee experience that fosters growth, development, and well-being.
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