Assistant Store Manager

3 days ago

St Catharines, Ontario, Canada No Frills Full time
About the Role:

The Assistant Store Manager at No Frills plays a vital part in ensuring the store runs smoothly and efficiently. This role involves directly managing the productivity of all store staff on behalf of the Franchise Owner, with the goal of maximizing sales and profitability. The successful candidate will be responsible for labour cost and other key financial measures, as well as assuming overall responsibility for operational effectiveness of the store in the absence of the Franchise Owner.

Key Responsibilities:
  • Promote and maintain a consistently high standard of customer service
  • Train and motivate employees to achieve their full potential
  • Provide a positive working environment, coach, advise, and listen to employee concerns and issues
  • Prepare, post, and change work schedules to meet the business needs
  • Delegate and prioritize workload for staff
  • Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
  • Maintain up-to-date information about market trends and competitor activities
  • Coordinate the receiving, handling, and storing of product to achieve optimal results
  • Maintain Category sets, mixing for profit as required
  • Utilize shipment reports, exclusivity reports, and Head Office flash reports to ensure overall store profitability
  • Work with Sales representatives to negotiate credits, display merchandising, and order levels
  • Provide accurate and effective purchasing and ordering for the store, specifically for Cutter/UPP bookings and seasonal bookings
  • Maintain appropriate inventory levels through effective ordering and rotation
  • Ensure pricing integrity
  • Coordinate employee activities on a daily basis, act as a resource for employees, refer complex issues to the Owner, and provide input into the performance management process
  • Any other duties required to ensure courteous, friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Requirements:
  • Ability to manage people – 1-3 years of progressive management experience
  • Ability to work with minimal functional direction
  • Demonstrated understanding of critical success factors for the NOFRILLS concept as a discount food store focusing on low price image
  • Knowledge and experience in grocery retail operations, knowledge of overall store department operations is an asset
  • Demonstrated understanding of an Assistant Store Manager's impact on store performance in the areas of customer service, employee relations, merchandising, sales/profits, and strong communication skills

What We Offer:
  • Progressive careers and comprehensive training
  • Flexibility and competitive benefits

About No Frills:
  • No Frills is committed to creating a diverse and inclusive workplace
  • We are an equal opportunity employer and welcome applications from all qualified candidates

Why No Frills?
  • We are committed to sustainability and social impact, with a focus on three pillars – Environment, Sourcing, and Community
  • Our CORE Values – Care, Ownership, Respect, and Excellence – guide all our decision-making and come to life through our Blue Culture

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