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Strategic Operations Director, Group Benefits Division

2 months ago


Vancouver, British Columbia, Canada Hub International Limited Full time
About the Role

We are seeking a highly skilled and experienced Strategic Operations Director to join our team at Hub International Limited. As a key member of our Group Benefits Division, you will be responsible for building and executing a strong strategic operations plan that drives business growth and excellence.

Key Responsibilities
  • Develop and implement a comprehensive strategic operations plan that aligns with the company's overall goals and objectives.
  • Lead and manage a team of operations professionals to ensure seamless execution of sales and service processes.
  • Collaborate with cross-functional teams to identify and implement process improvements that enhance customer satisfaction and drive business results.
  • Ensure compliance with regulatory requirements and industry standards.
  • Provide strategic guidance and support to the Group Benefits Division leadership team.
Requirements
  • Minimum 10 years of experience in a senior operations leadership role, preferably in the insurance or financial services industry.
  • Proven track record of developing and executing strategic operations plans that drive business growth and excellence.
  • Strong leadership and management skills, with the ability to motivate and inspire a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.