Dedicated Customer Service Ambassador
2 days ago
At beBee Professionals, we are seeking a skilled and customer-focused individual to fill the role of Dedicated Customer Service Ambassador in Granby, Canada. This position offers a competitive hourly wage, performance bonuses, comprehensive health benefits, career advancement opportunities, and a supportive work environment.
Job Overview:The Dedicated Customer Service Ambassador will provide exceptional service to our customers, handling inquiries via phone, email, and chat. They will also provide information about products and services, resolve customer complaints, document interactions, and collaborate with team members to improve service processes.
Responsibilities:- Respond to customer inquiries in a timely and professional manner.
- Provide accurate and up-to-date information about products and services.
- Resolve customer complaints and issues efficiently.
- Document customer interactions and feedback for future reference.
- Collaborate with colleagues to develop and implement process improvements.
- A high school diploma or equivalent is required; additional education is an asset.
- Previous experience in customer service or a related field is necessary.
- Strong communication and problem-solving skills are essential.
- The ability to work in a fast-paced environment is crucial.
- Proficiency in customer service software and tools is expected.
$40-$60 per hour, depending on experience.
Benefits:- A comprehensive health benefits package.
- Performance bonuses.
- Career advancement opportunities.
- A supportive work environment with a focus on teamwork.
- Employee discounts and perks.
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