Bar Operations Manager
4 days ago
e11even is a unique sports bar located in the heart of Toronto's Sports and Entertainment district, offering a modern design, upscale menu, and elevated fan service.
Job DescriptionWe are seeking a skilled Bar Manager to join our team at e11even. As a key member of our management team, you will be responsible for overseeing the Bar section of the restaurant, ensuring the delivery of exceptional food and fan service to all guests.
Key Responsibilities- Provide leadership and direction to maintain high standards of quality, service, safety, and profitability.
- Supervise, train, and develop a high-performing team.
- Resolve discrepancies quickly and effectively.
- Ensure compliance with all related regulations, including Health & Safety and AGCO.
- Work in compliance with the Occupational Health & Safety Act.
- Carry out administrative functions, including hiring, scheduling, payroll, performance reviews, mentorship, corrective actions, and discipline.
- Act as an ambassador for MLSE and our community.
- Adhere to MLSE service standards and policies.
- Manage inventory controls and maintain budgets.
- Oversee event planning and initiate vendor relationships.
- Strong food service background is required.
- Experience as a manager/supervisor of F&B in a hotel, restaurant, or events-based venue is helpful.
- Beverage program management experience, including knowledge of cocktail development, ordering, inventory control, spirits, and beer, as well as wine certification, is an asset.
- Leadership experience in a high-volume food service environment.
- Training in W.H.M.I.S., Smart Serve, NFSTP, ServSafe, or equivalent.
- Solid understanding and practical knowledge of industry principles and service etiquette.
- Ability to communicate, motivate, and lead effectively.
- A proactive approach toward day-to-day activities and shifting demands.
- P & L knowledge and ongoing awareness.
- Ability to perform well under pressure and balance multiple priorities simultaneously.
- Ongoing awareness and responsiveness to client satisfaction.
- Availability to work evenings, weekends, and holidays as required.
e11even is committed to building an equitable, diverse, and inclusive organization. We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability.
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