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Spa Receptionist
2 months ago
We are a dynamic and growing spa company seeking a highly skilled and customer-focused Spa Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our clients.
Key Responsibilities:- Greeting and Directing Clients: Greet clients and direct them to the appropriate service areas or contacts.
- Providing Information: Provide basic information to clients and the public, including answering questions and resolving issues.
- Ordering Supplies: Order office supplies as needed to maintain a well-stocked front desk.
- Recording and Relaying Information: Record and relay information to clients and staff as needed.
- Scheduling Appointments: Schedule and confirm appointments for clients.
- Maintaining Records: Maintain accurate and up-to-date records of client interactions and appointments.
- Receiving and Issuing Payments: Receive and issue payments for services rendered.
- Performing Clerical Duties: Perform various clerical duties, including filing, sorting, and distributing mail.
- Answering Phones: Answer phones and relay messages to clients and staff.
- Calculating Billing Charges: Calculate billing charges for services rendered.
- Providing Directory Assistance: Provide directory assistance to clients and the public.
- Relaying Service to Persons with Disabilities: Relay service to persons with disabilities as needed.
- Providing Customer Service: Provide exceptional customer service to clients and the public.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a customer-facing role.
- Language: Fluency in English.
- Work Hours: 40 hours per week.
- Free Parking: Free parking available on-site.
- On-Site Recreation: On-site recreation and activities available.
- Paid Time Off: Paid time off for volunteering or personal days.
- Permanent Employment: Permanent employment opportunity.