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Veterinary Assistant

2 months ago

Vancouver, British Columbia, Canada VCA Full time
Job Title: Veterinary Assistant, Receptionist

Location: North Vancouver, BC

Job Type: Full-time, Maternity Leave Coverage

Job Description:

We are seeking a customer service-focused Veterinary Assistant, Receptionist to join our team at Lynn Valley Animal Hospital. This full-time position will provide maternity leave coverage and offer the opportunity to continue employment beyond the term.

Key Responsibilities:

  • Assist veterinary staff with various tasks and treatments
  • Create a warm and welcoming environment for our patients and pet parents
  • Manage front desk operations, including scheduling appointments, handling phone calls, and responding to emails
  • Perform general housekeeping duties, maintaining a clean and organized reception area, pet holding areas, and common areas
  • Provide exceptional customer service, ensuring our clients and their pets feel welcomed and cared for

Requirements:

  • Compassion and nurturing attitude
  • Ability to remain calm in stressful situations and adapt to changing circumstances
  • Efficient in carrying out assignments independently
  • Strong organizational skills and attention to detail
  • Previous customer service or front desk experience in hospitality or retail is an asset

What We Offer:

  • Competitive wages and health/dental benefits
  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
  • Annual uniform allowance
  • Exceptional career development opportunities
  • Generous personal pet care discounts
  • Extra perks like shopping discounts and wellness apps

How to Apply: If you are a current associate, please apply through our internal career site. Otherwise, click the "Apply Now" button to submit your application.